1. Introduction
Welcome to MCON PROSOLUTIONS. These Terms & Conditions (“Terms”) govern your use of our website and services for IT equipment installation, fiber optic installation, audio visual installation, national roll outs, and security cameras installation services (collectively, the “Services”). By using our Services, you agree to these Terms.
2. Definitions
- “Company,” “we,” “us,” or “our” refers to MCON PROSOLUTIONS
- “Customer,” “you,” or “your” refers to the individual or entity purchasing or using our Services
- “Services” refers to all services provided by MCON PROSOLUTIONS
- “Website” refers to [your website URL]
3. Services
3.1 Service Description
We provide professional installation services including:
- IT equipment installation
- Fiber optic installation
- Audio visual installation
- National roll outs
- Security cameras installation
3.2 Service Delivery
- Services will be performed in a professional manner
- We will comply with all applicable industry standards
- Timeframes provided are estimates and not guarantees
4. Customer Obligations
You agree to:
- Provide accurate and complete information
- Ensure site access and preparation for service delivery
- Obtain necessary permits or permissions for installations
- Comply with our reasonable instructions and requirements
5. Pricing and Payment
5.1 Fees
- Pricing will be provided via written quote
- Quotes are valid for 30 days unless otherwise specified
- Additional charges may apply for unforeseen circumstances
5.2 Payment Terms
- Payment methods accepted: [List payment methods]
- Deposits may be required for certain services
- Final payment is due upon completion of services
6. Warranties and Disclaimers
6.1 Service Warranty
We warrant our installation services for [X] days/months from completion
6.2 Limitations
- We do not warrant third-party equipment
- Warranty is void if systems are modified by unauthorized parties
7. Liability and Indemnification
7.1 Limitation of Liability
Our liability shall be limited to:
- The total amount paid for the specific service in question
- Direct damages only; we are not liable for indirect damages
7.2 Indemnification
You agree to indemnify us against claims arising from:
- Your violation of these Terms
- Your misuse of our Services
- Your violation of applicable laws
8. Intellectual Property
- All intellectual property related to our Services remains our property
- You may not use our trademarks without written permission
9. Confidentiality
9.1 Confidential Information
Both parties agree to:
- Keep confidential information secure
- Use it only for purposes of providing/receiving services
- Return or destroy it upon request
10. Termination
10.1 Termination by Us
We may terminate services if:
- You breach these Terms
- Payment is not received as agreed
- We provide 30 days written notice
10.2 Termination by You
You may terminate services:
- According to any agreement-specific terms
- By providing 30 days written notice
11. Insurance
We maintain appropriate insurance coverage:
- General liability insurance
- Workers’ compensation insurance
- Professional liability insurance
12. Force Majeure
Neither party is liable for delays due to:
- Natural disasters
- Government actions
- Other events beyond reasonable control
13. Governing Law
These Terms are governed by the laws of [Your State], United States
14. Dispute Resolution
14.1 Informal Resolution
Parties will attempt to resolve disputes informally first
14.2 Arbitration
If informal resolution fails:
- Disputes will be resolved by binding arbitration
- Arbitration will be conducted in [Your City, State]
- Each party will bear its own costs
15. Changes to Terms
We reserve the right to modify these Terms:
- With 30 days notice for existing customers
- Immediately for new customers
16. Severability
If any provision is found unenforceable:
- The provision will be modified to be enforceable
- Other provisions remain in full effect
17. Contact Information
For questions about these Terms: MCON PROSOLUTIONS [Company Address] Email: [Contact Email] Phone: [Contact Phone]
18. Acknowledgment
By using our Services, you acknowledge that:
- You have read and understand these Terms
- You have the authority to accept these Terms
- You agree to be bound by these Terms
19. Service-Specific Terms
19.1 IT Equipment Installation
- Equipment specifications must be provided in advance
- Compatibility assessment is customer’s responsibility
19.2 Fiber Optic Installation
- Site survey may be required before installation
- Additional charges may apply for difficult access
19.3 Security Camera Installation
- Local regulations must be complied with
- Customer responsible for ongoing monitoring
20. Additional Provisions
20.1 Subcontractors
We may use qualified subcontractors to perform services
20.2 Time and Materials
Additional work beyond quoted scope will be charged at:
- Standard labor rates: [Rate]
- Materials: Cost plus [X]% markup